Please read these terms and conditions carefully before accessing and/or ordering any goods from the VAPEBars UAE website. By accessing, Browse, or using this website in any way, you indicate that you agree to be bound by these terms and conditions. We reserve the right to amend these terms & conditions at any time without prior notification to our customers.
1. Age Restrictions You must be over 18 years old to be able to buy anything from this website. We reserve the right to conduct age verification checks at the point of purchase or at any time deemed necessary.
2. Cooling-Off Period Our company abides by relevant distance selling regulations. If you purchase items from us and decide you no longer want them, you have a specific number of days (e.g., 28 calendar days) to return them for a full refund, provided the packaging remains unopened. This policy excludes consumables such as e-liquids, disposable e-cigarettes, and clearomizers. The refund will be issued within a specified timeframe (e.g., 28 days) of the cancellation date.
3. Safety Warning All of our products containing nicotine are highly addictive. They are not medical devices and make no claim to assist with smoking cessation. We strongly advise against using our products if you are a non-smoker, pregnant, breastfeeding, or of ill health.
4. Product Usage and Maintenance All products purchased from this website should be used in accordance with the manufacturer’s instructions. They should be inspected before use and properly maintained. Nothing in these terms affects your statutory rights.
5. Out-of-Stock Items On rare occasions, a product listed may be out of stock. When this occurs, we may issue a refund or provide a suitable substitute without prior notification. If a substitute item is provided, you may return it for a refund at no cost, even if it has been used. This includes items like e-liquids, cartridges, and clearomizers which are usually excluded from returns once opened.
6. Product Representations Any ‘approximate cigarette’ guidelines are provided by the manufacturers and are based on average use. We cannot offer any guarantees on the accuracy of these guidelines and will not issue refunds based on complaints regarding equivalent comparisons.
7. Product Imagery All product images are for illustrative purposes only. Small variances may exist between the photos and the physical item, such as differences in color, shape, or design.
8. International Orders Orders dispatched to outside of our country are subject to that country’s importation regulations. We will not accept liability if goods fail to clear customs for any reason.
9. Mail Forwarding Services We cannot be held responsible for the non-delivery of items when customers use mail forwarding services.
10. Order Consolidation We reserve the right to consolidate multiple orders placed within the same dispatch period into a single parcel or envelope. We are not obliged to refund any postage charges incurred in such cases.
11. Incorrect Delivery Details It is the customer’s responsibility to enter correct and complete delivery address details. If an incorrect or incomplete address is provided and goods are delivered to the wrong location, we are not obligated to issue a refund or send replacement goods. If the goods are returned to us due to an incorrect address, we are not obliged to re-send at our expense; however, a refund will be offered less the original postal cost. If you notice an error in your details, please contact us as soon as possible.
12. Returns In the unlikely event that you receive faulty, damaged, or incorrect goods, please refer to our [Return Policy & Procedure] for the correct course of action. When returning products, we ask that you acquire proof of postage. If you send an item back to us and we do not receive it, we will be unable to provide further assistance without proof of postage.
13. Shipping and Delays Orders placed before our specified cutoff time (e.g., 3pm Monday to Friday) are typically dispatched on the same day via our selected courier services. We cannot be held responsible for delays within the courier networks. Compensation for significant delays on paid-for delivery services may be offered at our discretion, typically as store credit.
14. Payment and Data Security While we offer the option for you to save your credit card details, these are not stored directly by us. They are encrypted and stored securely with our payments processor. We do not have direct access to your payment details and do not share customer information with third parties.
15. Wholesale Purchases We sell to the end-user only. Your order(s) may be canceled without notice if we suspect you are purchasing wholesale quantities.
16. Pricing and Taxes All prices on our website include applicable taxes (e.g., VAT).
17. Age Verification We reserve the right to use any personal information you provide to conduct relevant age verification checks. As part of these checks, we may utilize data from various third-party agencies or databases.
18. Discount Codes We are unable to apply discount codes after an order has been placed. Applicable offer codes may be used on future orders.
19. Privacy Your data will be used in accordance with our [Privacy Policy].
